Shipping

Q. How much does shipping cost?

Single-mat orders:
Standard shipping $8
Express $13

Prices will vary for orders larger than a single-mat.


Q. How long does shipping take?

Standard shipping: 4-8 working day delivery*
DHL Express Worldwide: 1-2 working day delivery*
DHL Express Worldwide to WA: 2-3 working day delivery*

*All rural, non-metro, and PO box addresses please add an extra 1-2 working days when considering your selected time frame - as these delivery addresses require a service hand-over. Click here to find out if this applies to you. 

Please note: NZ & Australian public holidays will affect all shipping time frames.

Q. When will my order be posted?

Orders before 9am on a working day will be dispatched the same day. Orders after 9am will be dispatched the following working day. The delivery time frame does not include the day of dispatch. All orders are dispatched from our warehouse in Christchurch, New Zealand. 


Q. Will I need to sign for my parcel?

Standard Shipping: no signature required.
This means that the Australian Post courier will generally leave your order at the front door or letterbox. Once the parcel has been delivered to your shipping address Shakti Mats takes no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend choosing DHL Express Worldwide.

DHL Express Worldwide: signature required.
If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected.