Q. How much does shipping cost?
Below are the shipping prices for a single-mat.
Prices will vary for orders larger than a single-mat and when there is an active promo.
|New South Wales||$ 6.00||$ 8.00|
|Queensland||$ 8.00||$ 12.00|
|Victoria||$ 8.00||$ 12.00|
|Western Australia||$ 10.00||$ 15.00|
|Australian Capital Territory||$ 8.00||$ 12.00|
|Northern Territory||$ 8.00||$ 12.00|
|Rest of Australia||$ 8.00||$ 12.00|
|Hong Kong||$ 16.00||N/A|
|New Zealand||$ 5.00||N/A|
Q. When is the last day to order for guaranteed Christmas delivery?
Standard shipping to metro areas: 13th December 2021
Express shipping to metro areas: 19th December 2021
Q. How long does shipping take?
All estimated transit times shown below are in business days.
|New South Wales||2-3 days||3-4 days|
|Queensland||2-3 days||4-6 days|
|Victoria||4-5 days||5-7 days|
|Western Australia||3-5 days||6-9 days|
|Australian Capital Territory||2-3 days||3-4 days|
|Northern Territory||4-5 days||5-7 days|
|Rest of Australia||2-3 days||4-6 days|
|Hong Kong||N/A||7-12 days|
|New Zealand||N/A||7-12 days|
*All rural, non-metro, and PO box addresses please add an extra 1-2 working days when considering your selected time frame - as these delivery addresses may require a service hand-over. Click here to find out if this applies to you.
Please note: Australian public holidays will affect all shipping time frames.
Q. When will my order be posted?
Orders placed before 8:00am (AET/AEDT) on a working day will be dispatched the same day. Orders after 8:00am (AET/AEDT) will be dispatched the following working day. The delivery time frame does not include the day of dispatch. All orders are dispatched from our shipping distribution partner in Sydney.
Q. Will I need to sign for my parcel?
All domestic Australian orders are delivered by Australia Post and these orders are signature required by default. However, with the increased traffic and contactless delivery regulations brought upon couriers during the COVID-19 pandemic, obtaining a signature upon delivery is completely at the discretion of the courier delivery driver.
In some cases, the driver may choose to leave your parcel in a safe place on your property and provide a photograph of its placement. This allows the driver to deliver the item in a contactless manner and speed up delivery in general.
Once the parcel has been delivered to your shipping address Shakti Mats takes no responsibility for any damage or theft that may occur.